Privacy Policy

Last updated: November 2024

1. Information We Collect

CareConnect HK collects information you provide directly, including:

• Personal identification information (name, email, phone number)
• Healthcare preferences and requirements
• Payment information
• Communication records

2. How We Use Your Information

We use collected information to:

• Match you with appropriate healthcare professionals
• Process bookings and payments
• Improve our services
• Send important notifications

3. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits.

4. Data Sharing

We only share your information with healthcare professionals you book, payment processors, and as required by law. We never sell your personal data.

5. Your Rights

You have the right to:

• Access your personal data
• Request corrections
• Delete your account
• Opt out of marketing communications

6. Contact Us

For privacy-related inquiries, contact us at privacy@careconnect.hk